Frequently Asked Questions:
Are La French Boards food-grade/safe?
Yes- all our boards are smoothed, treated, and finished with food-grade mineral oil and beeswax, creating a food-safe product. We recommend strictly following the care instructions indicated in each product description, as every model specifies if its intended use is for serving, cutting, or both.
Please keep in mind that cutting into natural wood creates cracks, ridges, and crevices where bacteria could potentially enter, however; unlike plastic or synthetic wood, our chopping blocks and cutting boards are made from high quality wood that has natural antimicrobial properties, that kills bacteria; even those that penetrate the surface.
Do you do custom woodworking?
The idea of La French Board sparked when Antony started creating a variety of furniture pieces for his friends and family. While our main focus is Charcuterie and Cutting boards, it doesn't hurt to ask! If you are interested in custom work, please head over to our contact us page and let us know what you have in mind.
Do you use dyes and stains on the wood?
Never. All our pieces are of its natural wood color. The color is enhanced at its final stages of completion by a variety of oils, waxes, varnishes, etc., that creates a smooth finished product.
What if I am interested in an item that is sold out?
If you see a sold out item in our gallery that you love, let us know! A huge portion of our pieces are unique or limited collections, but we will be happy to recreate an item.
Do you ship outside the United States?
At this time, we are only shipping domestically. We hope to include international shipping in the near future.
When will my order ship?
We will do our absolute best to get your order out to you within 2 days. Shipping and delivery times will vary depending on the carrier. Pick-up options are available if you live within certain NYC areas.
Do you accept returns or exchanges?
We strive to provide the best products and are confident you will love your board! That said, we generally do not accept returns or exchanges. Please remember that your item was handmade from natural wood, and as such, will exhibit flaws and variations from the material and hand-crafting process. However, if you have an issue with your item, please contact us within 24-hours of receiving, and we will be sure to make it right.